Terms & Conditions
Terms and Conditions for SitePilot Pay Monthly Websites
1. Minimum Term Commitment
- Each SitePilot pay monthly website subscription comes with a minimum term of 2 years.
- You are required to make monthly payments for a minimum period of 2 years.
- An exit fee will apply if you choose to terminate your subscription before the end of the 2-year term.
2. Subscription Extension Beyond Initial Term
- If you wish to continue using the website beyond the initial 2-year term, simply continue making monthly payments.
- SitePilot will maintain and secure your website for as long as you continue to pay the subscription fee.
3. Termination After Minimum Term
- After the initial 2-year term, you may choose to move your website to another provider.
- A 30-day notice period is required to facilitate the transition.
- A small exit fee will apply to cover the costs of packaging your website and sending it to your new provider.
4. Complimentary Website Redesign
- Subscribers who remain with SitePilot for a continuous period of 4 years are eligible for a complimentary website redesign and rebuild.
- The redesign will utilize the latest versions of our technology, ensuring your website remains up-to-date.
- This redesign is provided at no additional cost beyond your regular subscription fee.
5. Exit Fees
- Exit fees apply in the following scenarios:
- Early termination within the initial 2-year term.
- Packaging and transferring your website to another provider after the 2-year term.
- The specific amount of the exit fee will be communicated at the time of termination or transfer request.
6. Notice of Termination
- To terminate your subscription or request a transfer after the initial 2-year term, a written notice of 30 days is required.
- Notices should be sent to our customer service team via the contact details provided on our website.
7. Maintenance and Updates
- SitePilot is committed to keeping your website up-to-date and secure throughout your subscription period.
- Regular updates and maintenance will be performed to ensure optimal performance and security.
By subscribing to SitePilot’s pay monthly website service, you agree to the terms and conditions outlined above. These terms are subject to change, and any updates will be communicated to you in a timely manner. For any questions or further information, please contact our customer service team.